• In Search of Sleep: Hilton Caters to Rising Number of Sleep Tourists with Debut of Hilton Sleep Retreats

  Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort Sleep expert Dr. Rebecca Robbins to host snooze‑worthy series at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa Hilton’s 2024 Trends Report found the No. 1 reason people of all generations want to travel this year is to rest and recharge. In fact, some travelers are even building their entire trip around sleep, which is a trend now known as “sleep tourism.” Sleep tourism first picked up speed in 2023 and has accelerated this year – in its recent report, the Global Wellness Institute cites Wellness Tourism as one of the fastest-growing segments of travel, projected to reach $1.4 Trillion USD by 2027. To address this demand and in celebration of National Sleep Month in March, Hilton has partnered with sleep science expert Dr. Rebecca Robbins to offer expert insight into ways Hilton can lead the industry in providing the best night’s rest possible across the portfolio. This includes new programming like the launch of Sleep Retreats at Grand Wailea, A Waldorf Astoria Resort, with the potential to expand to additional markets in the coming months. Dr. Robbins, an assistant professor in medicine and associate scientist at the Brigham and Women’s Hospital in Boston, is also an acclaimed author and sleep expert featured in national print and television. She deeply understands the importance of sleep and which behavioral changes can help travelers get the most Zzzs when staying in unfamiliar environments. Together with Hilton, she will help guests put these insights into practice during a series of one-of-a-kind retreats, with the first launching in Maui at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa, an all-new open-air luxury spa adorned by the natural beauty of Hawaii. “Understanding the vital role sleep plays in our lives goes much deeper than just knowing we need it. It's about nurturing and prioritizing it, especially in our fast-moving world where being constantly on the go is the norm," said Dr. Robbins. “Collaborating with Hilton to bridge the gap between sleep science and its practical, everyday application excites me and our retreats serve as a wonderful demonstration of how this knowledge can be brought to life – whether traveling or at home.” Designed to educate and empower guests while leveraging the unique wellness amenities offered at Hilton, the Sleep Retreats provide an all-encompassing journey into the science and practice of achieving restful, restorative sleep. Participants will have the opportunity to engage in a series of Dr. Robbins-led activities, discussions, strategies and meditations focused on enhancing sleep quality. Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort - Portal Beyond spa services developed to mitigate jet lag, optimize circadian rhythms and release sleep-enhancing hormones, the programs include lectures that illuminate the science of restfulness, covering topics such as the foundations of sleep mechanics and sleep disorders. The retreats also feature healthy, sleep-promoting meals and opportunities for guests to design a personalized sleep schedule, ensuring each guest leaves with the knowledge and practices needed to improve their daily routine. “Hilton seeks to provide more than just a place to stay. We aim to be a catalyst for wellness, starting with a great night’s sleep. Recognizing that more than half of all travelers surveyed in our recent Trends Report emphasized the need for rest when they travel, our commitment has never been more important,” said Amanda Al-Masri, global vice president, wellness, Hilton. “From the moment a guest steps into our hotels, every touchpoint is an opportunity to contribute to the quality of their overall wellness, and these curated Sleep Retreats represent a fusion of comfort, science and innovation crafted to improve the sleep experience.” Hilton’s commitment to enhancing the guest sleep experience is exemplified by specialized offerings across its brands and properties. Travelers have shown a deep appreciation for the basics, and while all Hilton brands offer unique and exclusive bedding, Canopy by Hilton offers a gel memory foam mattress and Serta Cool Balance® technology, with the brand’s signature canopy frame, and Motto by Hilton has equipped its rooms with top-notch mattresses, sound-absorbing surroundings and smart technology available through the Hilton Honors app. Wellness offerings also extend directly into the room across many Hilton properties, such as Tempo by Hilton’s rooms designed with “power down” features for an optimal sleep environment. Additionally, dedicated wellness rooms are available at Signia by Hilton Atlanta Georgia World Congress Center, which are equipped with tools to help guests get their R&R. More information on Hilton’s new Sleep Retreats will be made available on the Grand Wailea, A Waldorf Astoria Resort’s website in the coming weeks.

• O'Reve Hot Spring and Spa Executive, Lee Deok-beom, Honored at East Asian Spa Summit

  Jeju's O'Reve Hot Spring and Spa executive, Mr. Lee Deok-beom, was honored as the 'Spa Industry Contributor of the Year' at the 15th East Asia Spa Industry Union (EASIU) Summit and Annual Forum held in Suzhou, China on January 8th and 9th. Mr. Lee Deok-beom, previously responsible for planning and operational management in the hot springs and spa sector at locations such as Asan Spavis in Chungnam, is currently leading the operational planning at O'Reve Hot Spring, a premium hot spring spa set to open soon in Jeju. His expertise, demonstrated through insightful understanding of global industry changes and market demands, coupled with meticulous operational planning, has garnered recognition not only domestically but also from the EASIU, which unanimously selected and awarded him for his significant contributions to the spa industry's development, following last year's performances and recognition. Established in 2005, the EASIU is an international gathering of spa industry representatives from China, Japan, Mongolia, and Korea. The organization rotates its chairmanship annually, hosting summit meetings and annual forums, with representatives from Malaysia, Vietnam, and Thailand invited to participate alongside the four founding nations. The Korean Spa Wellness Association (KorSpa) is representing South Korea at the EASIU. The next event, scheduled for 2025, is slated to be hosted in South Korea as the rotating chairmanship country.

• [Travel with a Purpose] Your Complete Holistic Healing Journey at The Farm at San Benito, the Philippines

  Located in Lipa City in Batangas, The Farm at San Benito encompasses all the luxurious features of a premium medical wellness resort. Its tastefully-appointed suites and villas echo a sophisticated design concept that marries the opulence of nature and the subtle elegance of traditional Filipino-Oriental sensibilities. Nestled in a 51-hectare forested property, The Farm at San Benito is an exclusive estate of lush gardens and lagoons, of quiet tree groves and crisp, fresh air, with strong positive energy radiating around the property. Yet, beyond its paradisal beauty and the inspiring sensations it evokes, lies The Farm’s true essence: it is a facility for medical wellness and a safe sanctuary for healing. Its programs, aimed to help the body and mind achieve optimum health and performance, have been meticulously designed following foundational science-based protocols and guided by evidence. At a time when health consciousness has become a widespread realization, more and more people are traveling to achieve a state of mind and body that is fit and well-balanced. Some travel to seek treatment for their illnesses. Others do so as a preventive measure to keep their health at an optimum level. Traveling with a purpose that is focused on health and wellness attests to the phenomenal growth of conscious travelers. The Farm at San Benito is at the forefront of medical wellness tourism Celebrating two decades of life-transformative healing holidays, it has distinguished itself as one of the world’s best, winning over 80 accolades from prestigious international bodies such as 'Best Wellness Resort in the World.' It cupped the coveted ‘Haute Grandeur Global Excellence Award from the Haute Grandeur Global Spa Awards in 2021 receiving a total of 21 awards. Since it’s officially the rainy season in the country, now is the perfect time to detox and cleanse from within. Rain symbolizes purification. At The Farm, you can experience a full immersion into clean living through physical healing in the form of mindful movements and functional fitness activities, medically-guided fasting, and treatments to eliminate toxins from within while restoring the body’s optimum ability to restore nutrients. The Farm offers an ‘Intro to Detox’ program that includes a 3-day medically supervised cleansing program to purge unhealthy elements from the body and mind while providing optimum nutrition. The Farm is also home to a world-renowned Weight Management, Diabetes Prevention & Heart Health Program, which focuses on the management of obesity, diabetes, hypertension, and stress to resolve the root cause of the dysfunction and to bring the body back to a natural state of balance. At The Farm, the wide-ranging compendium of services aimed to address various health and psycho-emotional conditions, are all medically supervised by licensed physicians supported by health professionals, spa therapists, medical acupuncturists, physiotherapists, nutritionists, living food experts, fitness coaches, sound healers, and yoga teachers. The Farm at San Benito is thus a complete and genuine sanctuary—a space of encompassing beauty where the body and mind can heal to return to a state of genuine well-being and spiritual enrichment and inner renewal can be achieved. www.thefarmatsanbenito.com

• In Search of Sleep: Hilton Caters to Rising Number of Sleep Tourists with Debut of Hilton Sleep Retreats

  Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort Sleep expert Dr. Rebecca Robbins to host snooze‑worthy series at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa Hilton’s 2024 Trends Report found the No. 1 reason people of all generations want to travel this year is to rest and recharge. In fact, some travelers are even building their entire trip around sleep, which is a trend now known as “sleep tourism.” Sleep tourism first picked up speed in 2023 and has accelerated this year – in its recent report, the Global Wellness Institute cites Wellness Tourism as one of the fastest-growing segments of travel, projected to reach $1.4 Trillion USD by 2027. To address this demand and in celebration of National Sleep Month in March, Hilton has partnered with sleep science expert Dr. Rebecca Robbins to offer expert insight into ways Hilton can lead the industry in providing the best night’s rest possible across the portfolio. This includes new programming like the launch of Sleep Retreats at Grand Wailea, A Waldorf Astoria Resort, with the potential to expand to additional markets in the coming months. Dr. Robbins, an assistant professor in medicine and associate scientist at the Brigham and Women’s Hospital in Boston, is also an acclaimed author and sleep expert featured in national print and television. She deeply understands the importance of sleep and which behavioral changes can help travelers get the most Zzzs when staying in unfamiliar environments. Together with Hilton, she will help guests put these insights into practice during a series of one-of-a-kind retreats, with the first launching in Maui at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa, an all-new open-air luxury spa adorned by the natural beauty of Hawaii. “Understanding the vital role sleep plays in our lives goes much deeper than just knowing we need it. It's about nurturing and prioritizing it, especially in our fast-moving world where being constantly on the go is the norm," said Dr. Robbins. “Collaborating with Hilton to bridge the gap between sleep science and its practical, everyday application excites me and our retreats serve as a wonderful demonstration of how this knowledge can be brought to life – whether traveling or at home.” Designed to educate and empower guests while leveraging the unique wellness amenities offered at Hilton, the Sleep Retreats provide an all-encompassing journey into the science and practice of achieving restful, restorative sleep. Participants will have the opportunity to engage in a series of Dr. Robbins-led activities, discussions, strategies and meditations focused on enhancing sleep quality. Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort - Portal Beyond spa services developed to mitigate jet lag, optimize circadian rhythms and release sleep-enhancing hormones, the programs include lectures that illuminate the science of restfulness, covering topics such as the foundations of sleep mechanics and sleep disorders. The retreats also feature healthy, sleep-promoting meals and opportunities for guests to design a personalized sleep schedule, ensuring each guest leaves with the knowledge and practices needed to improve their daily routine. “Hilton seeks to provide more than just a place to stay. We aim to be a catalyst for wellness, starting with a great night’s sleep. Recognizing that more than half of all travelers surveyed in our recent Trends Report emphasized the need for rest when they travel, our commitment has never been more important,” said Amanda Al-Masri, global vice president, wellness, Hilton. “From the moment a guest steps into our hotels, every touchpoint is an opportunity to contribute to the quality of their overall wellness, and these curated Sleep Retreats represent a fusion of comfort, science and innovation crafted to improve the sleep experience.” Hilton’s commitment to enhancing the guest sleep experience is exemplified by specialized offerings across its brands and properties. Travelers have shown a deep appreciation for the basics, and while all Hilton brands offer unique and exclusive bedding, Canopy by Hilton offers a gel memory foam mattress and Serta Cool Balance® technology, with the brand’s signature canopy frame, and Motto by Hilton has equipped its rooms with top-notch mattresses, sound-absorbing surroundings and smart technology available through the Hilton Honors app. Wellness offerings also extend directly into the room across many Hilton properties, such as Tempo by Hilton’s rooms designed with “power down” features for an optimal sleep environment. Additionally, dedicated wellness rooms are available at Signia by Hilton Atlanta Georgia World Congress Center, which are equipped with tools to help guests get their R&R. More information on Hilton’s new Sleep Retreats will be made available on the Grand Wailea, A Waldorf Astoria Resort’s website in the coming weeks.

  • In English
  • Feature

  2024-03-16

• O'Reve Hot Spring and Spa Executive, Lee Deok-beom, Honored at East Asian Spa Summit

  Jeju's O'Reve Hot Spring and Spa executive, Mr. Lee Deok-beom, was honored as the 'Spa Industry Contributor of the Year' at the 15th East Asia Spa Industry Union (EASIU) Summit and Annual Forum held in Suzhou, China on January 8th and 9th. Mr. Lee Deok-beom, previously responsible for planning and operational management in the hot springs and spa sector at locations such as Asan Spavis in Chungnam, is currently leading the operational planning at O'Reve Hot Spring, a premium hot spring spa set to open soon in Jeju. His expertise, demonstrated through insightful understanding of global industry changes and market demands, coupled with meticulous operational planning, has garnered recognition not only domestically but also from the EASIU, which unanimously selected and awarded him for his significant contributions to the spa industry's development, following last year's performances and recognition. Established in 2005, the EASIU is an international gathering of spa industry representatives from China, Japan, Mongolia, and Korea. The organization rotates its chairmanship annually, hosting summit meetings and annual forums, with representatives from Malaysia, Vietnam, and Thailand invited to participate alongside the four founding nations. The Korean Spa Wellness Association (KorSpa) is representing South Korea at the EASIU. The next event, scheduled for 2025, is slated to be hosted in South Korea as the rotating chairmanship country.

  • In English
  • Feature

  2024-01-12

• [Travel with a Purpose] Your Complete Holistic Healing Journey at The Farm at San Benito, the Philippines

  Located in Lipa City in Batangas, The Farm at San Benito encompasses all the luxurious features of a premium medical wellness resort. Its tastefully-appointed suites and villas echo a sophisticated design concept that marries the opulence of nature and the subtle elegance of traditional Filipino-Oriental sensibilities. Nestled in a 51-hectare forested property, The Farm at San Benito is an exclusive estate of lush gardens and lagoons, of quiet tree groves and crisp, fresh air, with strong positive energy radiating around the property. Yet, beyond its paradisal beauty and the inspiring sensations it evokes, lies The Farm’s true essence: it is a facility for medical wellness and a safe sanctuary for healing. Its programs, aimed to help the body and mind achieve optimum health and performance, have been meticulously designed following foundational science-based protocols and guided by evidence. At a time when health consciousness has become a widespread realization, more and more people are traveling to achieve a state of mind and body that is fit and well-balanced. Some travel to seek treatment for their illnesses. Others do so as a preventive measure to keep their health at an optimum level. Traveling with a purpose that is focused on health and wellness attests to the phenomenal growth of conscious travelers. The Farm at San Benito is at the forefront of medical wellness tourism Celebrating two decades of life-transformative healing holidays, it has distinguished itself as one of the world’s best, winning over 80 accolades from prestigious international bodies such as 'Best Wellness Resort in the World.' It cupped the coveted ‘Haute Grandeur Global Excellence Award from the Haute Grandeur Global Spa Awards in 2021 receiving a total of 21 awards. Since it’s officially the rainy season in the country, now is the perfect time to detox and cleanse from within. Rain symbolizes purification. At The Farm, you can experience a full immersion into clean living through physical healing in the form of mindful movements and functional fitness activities, medically-guided fasting, and treatments to eliminate toxins from within while restoring the body’s optimum ability to restore nutrients. The Farm offers an ‘Intro to Detox’ program that includes a 3-day medically supervised cleansing program to purge unhealthy elements from the body and mind while providing optimum nutrition. The Farm is also home to a world-renowned Weight Management, Diabetes Prevention & Heart Health Program, which focuses on the management of obesity, diabetes, hypertension, and stress to resolve the root cause of the dysfunction and to bring the body back to a natural state of balance. At The Farm, the wide-ranging compendium of services aimed to address various health and psycho-emotional conditions, are all medically supervised by licensed physicians supported by health professionals, spa therapists, medical acupuncturists, physiotherapists, nutritionists, living food experts, fitness coaches, sound healers, and yoga teachers. The Farm at San Benito is thus a complete and genuine sanctuary—a space of encompassing beauty where the body and mind can heal to return to a state of genuine well-being and spiritual enrichment and inner renewal can be achieved. www.thefarmatsanbenito.com

  • In English
  • Feature

  2022-06-05

• [Interview] Ms. Dao Huyen – CEO of S.H.E Cosmetics Ltd., Vietnam

  Vietnam has recently become one of the hottest growth markets for beauty and cosmetics in Asia. Wellness Today is fortunate to talk with a Hanoi-based beauty enthusiast and cosmetics dealer Dao Huyen, founder & CEO of S.H.E. Cosmetics Ltd. ▲ Ms. Dao Huyen, founder & CEO of S.H.E. Cosmetics Ltd. [WT] Could you tell us a bit of your background? [DH] I have been working in cosmetics field for more than 5 years. I started as a sales person at a small cosmetics shop. It was about two years ago when I became deeply attracted by cosmetics trading business. At that time, I was working as a sales & marketing manager at a local skincare clinic which sells not only skincare services but also cosmetics products. While working, I found that the Vietnamese cosmetics market was booming but needed to mature as customers were rapidly getting savvy. I soon moved to a Korean cosmetics company in Hanoi and started working as a manager at large. At this company, I was fortunate to get many insights from local distributors and consumers. I found Korean-made cosmetics products were getting high popularity in local market. In early 2018, with the vision of bringing the best cosmetics products mainly from Korea to the Vietnamese customers, I started my own business, S.H.E Cosmetics Ltd., offering OEM ODM services to local enterprises and also sourcing the hottest trend cosmetics from Korea for local distributors in Vietnam. [WT] What do you think about today’s Vietnamese cosmetics market? [DH] The cosmetics consumption in Vietnam is still low compared to neighboring countries like Thailand. However, if you have a better understanding of the characteristics of the country, Vietnam is more promising than any other country. It's really an attractive market. Above all, the percentage of younger people under 35 is 60%. Due to rapid westernization and increased personal social exposure, young people are more interested in their appearance than ever before. The other reason why the Vietnamese market is more attractive is because of the socio-economic role of women who have traditionally been quite active. With the increase in women's income, I am sure, they will spend more money on beauty and cosmetics. I think this is going to happen very quickly. [WT] Specifically, what aspects of beauty consumption expenditure should we pay attention to in Vietnam? [DH] As in other countries, Vietnamese women spend their money in purchasing home care cosmetics products and/or in getting treatments at beauty salons. For home care products, the preference for whitening function or sunscreen is high due to the nature of Vietnam climate. But the problem is that they are very interested in cosmetics, but there are not many people who have enough knowledge about exactly what products to use and how to use them. So the beauty market in Vietnam is characterized by a lot of skin care shops in each neighborhood. Consumers want to receive cosmetics from these shops and receive professional treatment from them. However, there are not many skincare shops that have mastered the techniques to fully understand the products and use them effectively. Of course, I think there will be many improvements over time. [WT] At this point, what parts of Vietnam skin care shops should focus on to evolve themselves? [DH] In a word, differentiation. Many shops now offer similar products and similar services. In order for shops to evolve and be competitive, they must have differentiated technology. If you simply sell cosmetics on the market, you cannot win the competition. And it is also important to have good products to gain trust. In short, arming with good products and good skills is the basis for differentiation, and I think more customers will come to these well-organized shops. [WT] I hear that you are planning to open your skincare shop yourself. Could you elaborate in detail? [DH] Yes, I am currently in contact with various agencies in Korea to provide services that Vietnam consumers really want. I would like to choose an institution that can provide a good selection of products and continue to provide skin care related technology. The key to this plan is to build a solid platform for reliably supporting existing skincare shop operators and new start-ups. I plan to open my first shop by the end of this year. [WT] Thank you for many good comments. Finally, what does the company name S.H.E mean? S.H.E. stands for Safety, High Technology, and Effectiveness. The purpose is to provide customers with a safe product with the latest technology to ensure maximum effectiveness. This name is the company's future mission as well.

  • In English
  • Feature

  2019-04-10

실시간 Feature 기사

• [Interview] Ms. Lynne McNees, President of ISPA

  Wellness Today Korea is privileged to have an opportunity to chat with Ms. Lynne McNees, President of the International Spa Association (ISPA). ▲ Ms. Lynne McNees, President of ISPA [WT] As an introduction to our readers, what is the objective of the International Spa Association? [LM] ISPA is recognized worldwide as the leading professional organization and voice of the spa industry. Founded in 1991, ISPA’s mission is to advance the spa industry by providing invaluable education and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. [WT] What is your role with ISPA? [LM] As ISPA President, I am the Chief Staff Officer; I manage the day to day operations of the association. I work closely with the elected Chairman and volunteer Board of Directors to achieve the association’s goals of advancing the profession of spa. [WT] As President of ISPA, where did the position take you in 2012? What are some of your travel & event plans for 2013? [LM] The ISPA Board of Directors meets quarterly, so I traveled to those meetings, we always have the annual ISPA Media Event in New York City and our annual ISPA Conference, which was in Kissimmee, Florida last year (and will be in Las Vegas this year!). The road in 2012 was exciting and prosperous for ISPA. [WT] ISPA is presently representing more than 3200 health and wellness facilities in 83 countries. How do you see the industry’s growth in the coming few years? [LM] All ISPA research indicates the industry will continue to grow, and we are seeing a lot of growth outside the US. The number one reason men and women worldwide visit a spa is to learn how to manage their stress. In the future, there will be an even bigger focus for consumers to live a more healthy life thru ISPA member spas. [WT] What industry trends do you see for Asia in the near future? [LM] Asian markets are growing rapidly, particularly the hotel and hospitality leisure segment. In today’s world, in order to remain competitive you must include a spa when building a hotel, this alone will strengthen the spa industry. [WT] Specifically on the Korean peninsula, how well is industry represented in ISPA? [LM] ISPA would love to learn more about this area. We hope your readers will reach out to us and spas in the region will learn more about the many benefits of ISPA. [WT] How could Korean health and wellness facilities benefit from representation in ISPA? [LM] No matter where you are located in the world, ISPA resources can benefit your spa. From monthly webinars, to access to the annual ISPA Industry Study, a discount to the annual ISPA Conference & Expo, alerts for media opportunities and a subscription to Pulse magazine, plus much, much more! [WT] ISPA publishes an industry magazine called Pulse. One feature I find interesting is “What’s On Your Desk?” Quoting Pulse “If a man’s home is his castle, then what’s his workspace? For some of us, it’s organized chaos.” I’d like to turn the tables on you, and ask what’s on your desk? [LM] My door is always open, I work with over 100 colleagues. I have antique apothecary jars filled with healthy snacks that keeps visitors to my office frequently. I always have a cup of water next to me and a picture of my cute husband within eye sight. I have a plate that says “Breathe” that my sister painted for me. [WT] We’d like to thank you for participating and contributing to Wellness Today. Is there anything further you’d like to add? [LM] We look forward to reading your publication. Thank you for reaching out to ISPA.

  • In English
  • Feature

  2013-02-28

• [Interview] Ms. Lynne McNees, President of ISPA

  Wellness Today Korea is privileged to have an opportunity to chat with Ms. Lynne McNees, President of the International Spa Association (ISPA). ▲ Ms. Lynne McNees, President of ISPA [WT] As an introduction to our readers, what is the objective of the International Spa Association? [LM] ISPA is recognized worldwide as the leading professional organization and voice of the spa industry. Founded in 1991, ISPA’s mission is to advance the spa industry by providing invaluable education and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. [WT] What is your role with ISPA? [LM] As ISPA President, I am the Chief Staff Officer; I manage the day to day operations of the association. I work closely with the elected Chairman and volunteer Board of Directors to achieve the association’s goals of advancing the profession of spa. [WT] As President of ISPA, where did the position take you in 2012? What are some of your travel & event plans for 2013? [LM] The ISPA Board of Directors meets quarterly, so I traveled to those meetings, we always have the annual ISPA Media Event in New York City and our annual ISPA Conference, which was in Kissimmee, Florida last year (and will be in Las Vegas this year!). The road in 2012 was exciting and prosperous for ISPA. [WT] ISPA is presently representing more than 3200 health and wellness facilities in 83 countries. How do you see the industry’s growth in the coming few years? [LM] All ISPA research indicates the industry will continue to grow, and we are seeing a lot of growth outside the US. The number one reason men and women worldwide visit a spa is to learn how to manage their stress. In the future, there will be an even bigger focus for consumers to live a more healthy life thru ISPA member spas. [WT] What industry trends do you see for Asia in the near future? [LM] Asian markets are growing rapidly, particularly the hotel and hospitality leisure segment. In today’s world, in order to remain competitive you must include a spa when building a hotel, this alone will strengthen the spa industry. [WT] Specifically on the Korean peninsula, how well is industry represented in ISPA? [LM] ISPA would love to learn more about this area. We hope your readers will reach out to us and spas in the region will learn more about the many benefits of ISPA. [WT] How could Korean health and wellness facilities benefit from representation in ISPA? [LM] No matter where you are located in the world, ISPA resources can benefit your spa. From monthly webinars, to access to the annual ISPA Industry Study, a discount to the annual ISPA Conference & Expo, alerts for media opportunities and a subscription to Pulse magazine, plus much, much more! [WT] ISPA publishes an industry magazine called Pulse. One feature I find interesting is “What’s On Your Desk?” Quoting Pulse “If a man’s home is his castle, then what’s his workspace? For some of us, it’s organized chaos.” I’d like to turn the tables on you, and ask what’s on your desk? [LM] My door is always open, I work with over 100 colleagues. I have antique apothecary jars filled with healthy snacks that keeps visitors to my office frequently. I always have a cup of water next to me and a picture of my cute husband within eye sight. I have a plate that says “Breathe” that my sister painted for me. [WT] We’d like to thank you for participating and contributing to Wellness Today. Is there anything further you’d like to add? [LM] We look forward to reading your publication. Thank you for reaching out to ISPA.

  • In English
  • Feature

  2013-02-28

• [Interview] Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory

  We are fortunate to have an opportunity to chat with Patrick Saussay, Founder & CEO of Paris-based Global Project & Spa Advisory (G.P.S.A). Patrick discusses the roll-out of evian®SPA in the Asian market and provides further insight through his extensive Spa & Wellness industry experience. ▲ Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory [WT] You're the founder and CEO of Global Project and Spa Advisory. What is the mission of the firm? [PS] The mission of G.P.S.A. is to provide support in concept definition, project management, brand development, spa expertise in the wellness industry. Today, upscale hotels, resorts and residences can’t move forward and be recognized as "best places to stay" without quality spa and wellness services. Customers are demanding and more and more aware of spa treatments, products, services. To provide wellness and not just treatments, all customer senses should be considered to create a relaxing environment able to meet expectations. Spas in hotels and resorts require true expertises to set up quality and competitive wellness offer, and to develop profit centers. For these reasons, and thanks to more than 20 years in consulting and project management, we have developed our vision and team to propose our services in: ▶ Business strategy ▶Spa consulting ▶Market study ▶ Project management ▶ Business planning ▶ Spa management ▶ Brand development We answer to multi-sensorial needs with a consistent approach of all spa dimensions, connecting each element for a global balanced experience. We gather the best experts to design extraordinary spas able to enhance an hotel awareness and value. We have a special care for team training (treatments, behavior, customer care, retail and sales) just because to create a wellness experience the team is a key asset. Last but not least, we also have a strong focus on business plan and forecasts because a wellness facilities are not only about pleasure but also about profit. [WT] One of GPSA's projects is to lead the international development for evian®SPA. What does this entail? [PS] evian®, number one mineral water worldwide, has decided to launch its unique spa concept last year. It is a strategic and natural evolution for evian®, consistent with its core values : purity, health, youth. It's a new refreshing full spa concept based on evian water life cycle. The water journey in French Alps mountains is our reference and provides an original but self-explanatory answer to the growing hotels concern for a story to tell. We have provided our spa expertise to evian® in the concept definition, and we now take care of the international development on behalf of evian. This means prospection and identification of the right hotel partners and implementation support depending on the hotel requirements. It is important to preserve evian® identity during local implementation; it is also essential to deal with the location soul and culture to adjust the concept to local needs and customers. We secure evian®'s "must haves" including treatments menu and trainings. Actually, when I've met Laurent Houel (evian® project owner) , they were already finalizing implementation of evianSPA in Palace Hotel Tokyo. So my role was more geared towards the future projects, in terms of concept enhancement and the organisation of the commercial development. The objective is to provide not only a concept but also the tailor-made support to implement it during all future projects ▲ evian®SPA Tokyo's Reception [WT] What is the evian®SPA inspiration ? Are there unique attributes to evian®SPA's offerings that differentiate the brand from others? The inspiration that led to evian®SPA creation is intimately associated with the course that evian®water follows through the heart of the Alps before emerging at the spring, in its purest form, after a journey of over fifteen years. Its birth a celestial event involving rain and snow on the Gavot plateau, evian® water penetrates deep through the rocks during a journey that endows it with its perfect mineral balance while purifying it. The water builds up into a precious reserve, before emerging in a vital flow at the spring. This is the story of the miraculous journey that is reflected in an evian® spa, offering the guest a unique experience, a journey into the heart of the mountain, to attain a glorious balance both in terms of body and mind, after having enjoyed a relaxing environment wherein water is present at all times, in all its forms. The architecture inspired by the mountain's curves, the design and decor of the facilities, as if shaped by water, are also intended to reinforce the sense of letting go, of restful breathing, and alpine tranquility. In this space that exists in communion with nature, guests are invited to revel in a real sensory experience: A spa lighting that follows the rhythm of the sun cycle, sound interaction, special aroma signatures, are all part of this journey for the senses. evian® is not a cosmetic brand; it's a wellness brand with its own universe, image, and a strong international awareness. With this new evian®SPA concept, evian® is confirming its desire for natural diversification by proposing in a new and vibrant manner a return to the source of all well being through water. ▲ evian®SPA Tokyo's Spa Suite [WT] Palace Hotel Tokyo is the first location for an evian®SPA project. Has the project opened, and how has the brand been received by the local market? [PS] Japan was the backdrop for the opening, in May 2012, of the first luxurious evian®SPA, located on the 5th floor of the Palace Hotel Tokyo, which is marvelously situated across from the gardens of the Imperial Palace. Spread over 1200 sq ms of bright, spacious facilities, the SPA offers: 6 treatment rooms including one double room, two steam rooms, a 127 sq m fitness room, a 20 m x 5 m swimming pool with terrace -French savoir faire and Japanese tradition coming together in perfect embodiment of a concept inspired by the mountains. Authenticity, link with the nature, french origin, quality positioning, these are key assets for a successful start in a very demanding country. The fact that there are more local customers that hotel guests in the spa is an excellent sign.. ▲ Swing Pool I at evian®SPA Tokyo ▲ Swing Pool II at evian®SPA Tokyo [WT] What upcoming plans are there for evian®SPA in the greater Asian market? [PS] evian®SPA concept is the result of an innovative global approach which will be developed through licensing agreements. The development is planned in overseas markets on a priority basis, in countries where the brand enjoys an excellent reputation and an image that will ensure primary interest from clients who are looking for something that is different and authentic. I can't disclose specific information about next steps, but Asia, Middle East, Russia, some countries in Europe and USA are our main targets. [WT] Prior to GPSA, you spent fifteen years in the consulting industry. How did that prepare you for your current endeavors? [PS] My consulting background helps me a lot everyday. As a senior manager for Arthur Andersen/BearingPoint, I was involved in the transition process of several private and public large organizations such as the French Healthcare Ministry, Paris Head office, CNES, Bloomberg, Saint Gobain, and several major French hospitals. I was fully dedicated to health-care organizations for three years, balancing quality and efficiency in this very sensitive sector. Consulting in this kind of organizations teach strategy and methodology, project management, sensitive issues analysis, finance and change management. Wellness market is quite young and I thought it could be useful to bring this kind of competencies to support wellness projects and hotel spa reorganization. Obviously, sectorial skills are also important. That's the reason why, in addition of a three year experience as managing director of a Swiss spa brand, I'm glad to have on board the support of Christine Masson with more than 20 years of technical experience in this industry. Coming from the consulting industry, we propose a pragmatic integrated vision and secure project management more than with only sectorial skills. [WT] Are there trends in the Spa & Wellness industry that are of particular interest to you? [PS] I'm very interested in the growing care for wellness services more that spa or treatment services. I believe in cross selling and I feel that customer benefits are deeper if we provide a global consistent offer beyond treatments and cosmetics. There are many ways to provide wellness. Wellness Today appreciates Patrick’s contribution and sharing his market insight.

  • In English
  • Feature

  2013-02-13

• [Interview] Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory

  We are fortunate to have an opportunity to chat with Patrick Saussay, Founder & CEO of Paris-based Global Project & Spa Advisory (G.P.S.A). Patrick discusses the roll-out of evian®SPA in the Asian market and provides further insight through his extensive Spa & Wellness industry experience. ▲ Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory [WT] You're the founder and CEO of Global Project and Spa Advisory. What is the mission of the firm? [PS] The mission of G.P.S.A. is to provide support in concept definition, project management, brand development, spa expertise in the wellness industry. Today, upscale hotels, resorts and residences can’t move forward and be recognized as "best places to stay" without quality spa and wellness services. Customers are demanding and more and more aware of spa treatments, products, services. To provide wellness and not just treatments, all customer senses should be considered to create a relaxing environment able to meet expectations. Spas in hotels and resorts require true expertises to set up quality and competitive wellness offer, and to develop profit centers. For these reasons, and thanks to more than 20 years in consulting and project management, we have developed our vision and team to propose our services in: ▶ Business strategy ▶Spa consulting ▶Market study ▶ Project management ▶ Business planning ▶ Spa management ▶ Brand development We answer to multi-sensorial needs with a consistent approach of all spa dimensions, connecting each element for a global balanced experience. We gather the best experts to design extraordinary spas able to enhance an hotel awareness and value. We have a special care for team training (treatments, behavior, customer care, retail and sales) just because to create a wellness experience the team is a key asset. Last but not least, we also have a strong focus on business plan and forecasts because a wellness facilities are not only about pleasure but also about profit. [WT] One of GPSA's projects is to lead the international development for evian®SPA. What does this entail? [PS] evian®, number one mineral water worldwide, has decided to launch its unique spa concept last year. It is a strategic and natural evolution for evian®, consistent with its core values : purity, health, youth. It's a new refreshing full spa concept based on evian water life cycle. The water journey in French Alps mountains is our reference and provides an original but self-explanatory answer to the growing hotels concern for a story to tell. We have provided our spa expertise to evian® in the concept definition, and we now take care of the international development on behalf of evian. This means prospection and identification of the right hotel partners and implementation support depending on the hotel requirements. It is important to preserve evian® identity during local implementation; it is also essential to deal with the location soul and culture to adjust the concept to local needs and customers. We secure evian®'s "must haves" including treatments menu and trainings. Actually, when I've met Laurent Houel (evian® project owner) , they were already finalizing implementation of evianSPA in Palace Hotel Tokyo. So my role was more geared towards the future projects, in terms of concept enhancement and the organisation of the commercial development. The objective is to provide not only a concept but also the tailor-made support to implement it during all future projects ▲ evian®SPA Tokyo's Reception [WT] What is the evian®SPA inspiration ? Are there unique attributes to evian®SPA's offerings that differentiate the brand from others? The inspiration that led to evian®SPA creation is intimately associated with the course that evian®water follows through the heart of the Alps before emerging at the spring, in its purest form, after a journey of over fifteen years. Its birth a celestial event involving rain and snow on the Gavot plateau, evian® water penetrates deep through the rocks during a journey that endows it with its perfect mineral balance while purifying it. The water builds up into a precious reserve, before emerging in a vital flow at the spring. This is the story of the miraculous journey that is reflected in an evian® spa, offering the guest a unique experience, a journey into the heart of the mountain, to attain a glorious balance both in terms of body and mind, after having enjoyed a relaxing environment wherein water is present at all times, in all its forms. The architecture inspired by the mountain's curves, the design and decor of the facilities, as if shaped by water, are also intended to reinforce the sense of letting go, of restful breathing, and alpine tranquility. In this space that exists in communion with nature, guests are invited to revel in a real sensory experience: A spa lighting that follows the rhythm of the sun cycle, sound interaction, special aroma signatures, are all part of this journey for the senses. evian® is not a cosmetic brand; it's a wellness brand with its own universe, image, and a strong international awareness. With this new evian®SPA concept, evian® is confirming its desire for natural diversification by proposing in a new and vibrant manner a return to the source of all well being through water. ▲ evian®SPA Tokyo's Spa Suite [WT] Palace Hotel Tokyo is the first location for an evian®SPA project. Has the project opened, and how has the brand been received by the local market? [PS] Japan was the backdrop for the opening, in May 2012, of the first luxurious evian®SPA, located on the 5th floor of the Palace Hotel Tokyo, which is marvelously situated across from the gardens of the Imperial Palace. Spread over 1200 sq ms of bright, spacious facilities, the SPA offers: 6 treatment rooms including one double room, two steam rooms, a 127 sq m fitness room, a 20 m x 5 m swimming pool with terrace -French savoir faire and Japanese tradition coming together in perfect embodiment of a concept inspired by the mountains. Authenticity, link with the nature, french origin, quality positioning, these are key assets for a successful start in a very demanding country. The fact that there are more local customers that hotel guests in the spa is an excellent sign.. ▲ Swing Pool I at evian®SPA Tokyo ▲ Swing Pool II at evian®SPA Tokyo [WT] What upcoming plans are there for evian®SPA in the greater Asian market? [PS] evian®SPA concept is the result of an innovative global approach which will be developed through licensing agreements. The development is planned in overseas markets on a priority basis, in countries where the brand enjoys an excellent reputation and an image that will ensure primary interest from clients who are looking for something that is different and authentic. I can't disclose specific information about next steps, but Asia, Middle East, Russia, some countries in Europe and USA are our main targets. [WT] Prior to GPSA, you spent fifteen years in the consulting industry. How did that prepare you for your current endeavors? [PS] My consulting background helps me a lot everyday. As a senior manager for Arthur Andersen/BearingPoint, I was involved in the transition process of several private and public large organizations such as the French Healthcare Ministry, Paris Head office, CNES, Bloomberg, Saint Gobain, and several major French hospitals. I was fully dedicated to health-care organizations for three years, balancing quality and efficiency in this very sensitive sector. Consulting in this kind of organizations teach strategy and methodology, project management, sensitive issues analysis, finance and change management. Wellness market is quite young and I thought it could be useful to bring this kind of competencies to support wellness projects and hotel spa reorganization. Obviously, sectorial skills are also important. That's the reason why, in addition of a three year experience as managing director of a Swiss spa brand, I'm glad to have on board the support of Christine Masson with more than 20 years of technical experience in this industry. Coming from the consulting industry, we propose a pragmatic integrated vision and secure project management more than with only sectorial skills. [WT] Are there trends in the Spa & Wellness industry that are of particular interest to you? [PS] I'm very interested in the growing care for wellness services more that spa or treatment services. I believe in cross selling and I feel that customer benefits are deeper if we provide a global consistent offer beyond treatments and cosmetics. There are many ways to provide wellness. Wellness Today appreciates Patrick’s contribution and sharing his market insight.

  • In English
  • Feature

  2013-02-13

• A Place for Exotic Escape in the Island of Gods

  The ultra-trendy, super-chic W Retreat & Spa Bali is located in the upscale enclave of Seminyak, where the island’s designer boutiques, diverse galleries, lively restaurants, and fashionable lounges and clubs are found. The first W Hotel in Indonesia, W Bali brings a level of sophistication to the island through its modern design and signature bars and restaurants that allow guests and locals alike to mix and mingle. W Retreat & Spa Bali features Indonesia’s first AWAY® Spa, providing jetsetters and well-connected locals with an exotic escape, a place where the whirlwind of W winds down to allow a detox from a long, hedonistic night or a refuel for whatever comes next. As a resident of Seminyak, I pass by the designer boutiques and shops on a very frequent basis. As a frequent runner on the famed Bali beaches, I find that I pass the W Retreat most frequently on the windswept beaches endlessly stretching in both directions from the resort. Its a regular treat to enjoy the sandy beaches at the W Bali whether it’s during an early morning run as the sun comes up, or in the evening as the soft tunes from the Woo Bar float over the waves as the sun sets for the day. Having stopped in the AWAY® Spa on a dozen or so occasions, I have come to know a few of the staff within this award winning facility. During a recent visit, I had an opportunity to spend some time chatting with the Spa Sales Manager, Ms. Dina Ayu Anggraeni. She indicated that the top two nationalities making use of the AWAY® Spa are Australian and Korean. Dina also mentioned quite a few Korean honeymooners select the W Bali during October - December, and typically visit the AWAY® Spa during their stay. A bit earlier this month, I had the wonderful privilege of experiencing one of the AWAY® Spa’s exotic Signature treatments. In consultation with the spa’s well trained staff, we decided the “Morning After” massage was the best fit for my needs. Best described by the resort’s itself: “AWAY’s® signature ‘Morning After’ massage is designed for guests who wish to detox from a long, playful night out or to refuel for an upcoming nocturnal adventure. The 90-minute full-body massage utilizes herbal oils infused with fresh lime, basil, mint and rosemary leaves to work away muscular aches and pains”. Before the Morning After massage, I was first escorted to the locker facilities where I spent 20-30 minutes in the AWAY® Spa’s Waterworks, a delightful mix of plunge pools, showers and hamams. It’s a place where it’s quite easy to lose track of time, unwinding and relaxing in the quiet confines of their plunge pools and hamams. After the Waterworks, I made my way to the AWAY® Spa “Detox Chamber” a pure oxygen filled blue room where I was allowed to decompress before the Morning After signature treatment. This was only the third or fourth time I’ve tried pure oxygen therapy, and found this to have been the best. The surroundings helped set a more relaxing environment allowing more effective decompression. As my time in the Detox Chamber was winding down, the assigned therapist arrived to escort me to my treatment room. Walking through the stylish, yet funky AWAY® Spa facilities to my treatment room, I knew I was in for a treat. Upon my arrival at the spa roughly one-hour earlier, I was asked a series of questions relating to my health & wellbeing, as well as specific areas I may need more focus. As a frequent barefoot runner on Bali’s beaches, I knew my lower legs would likely need a specific focus. In speaking with the therapist I found that she has been with the AWAY® Spa for the 2+ years they’ve been open. Her quality training and years of experience were noticeable as she went through the Morning After massage … addressing the specific areas of concentration highlighted in my pre-treatment consultation. I would like to thank Spa Manager, Ms. Ni Made Arya Sitiari and Spa Sales Manager, Ms. Dina Ayu Anggraeni for their personalized attention during my December visit. A special thank you to the AWAY® Spa’s well mannered and highly trained reception staff and therapist. I highly recommend the AWAY® Spa at W Retreat Bali for visitors traveling in from Korea and elsewhere around the world. The W Retreat & Spa Bali can be found online at: www.whotels.com/baliseminyak.

  • In English
  • Feature

  2013-01-02